Privacy Policy

Who we are

Black Frame Media provides video editing and creative post-production services. This policy explains how we handle personal information received through blackframevideo.com, email, WhatsApp, Instagram, Meta lead forms and other contact channels.

Information we collect

We may receive your name, email address, social profile, phone number, company details, project brief, preferred meeting date and any files or information you choose to share. Basic technical information may also be processed by our hosting provider or embedded third-party content.

How we use information

• Respond to inquiries and arrange meetings.
• Prepare quotes, proposals and project plans.
• Provide, support and improve our services.
• Maintain necessary business records and prevent misuse.
• Send marketing messages only where permitted or requested.

Meta, Instagram and WhatsApp data

If you contact us through a Meta product or submit a Meta lead form, we use the information to respond to your request, discuss services and manage the resulting business relationship. We do not sell Meta-sourced personal information or use it for unrelated purposes. Meta products are also governed by Meta’s own privacy terms.

Sharing and third parties

We do not sell or rent personal information. We may share only what is necessary with service providers that help us operate, such as website hosting, email and communication platforms, or when required by law. This website links to or embeds services including Instagram, WhatsApp, Behance and Gmail. Those services may process data under their own policies.

Cookies and embedded content

Black Frame Media does not currently use its own advertising cookies on this website. Embedded Instagram content and other third-party features may use cookies or similar technologies. You can manage these through your browser and the relevant service settings.

Retention and security

We keep personal information only for as long as reasonably needed for inquiries, active projects, legal obligations and business records. We use reasonable safeguards, but no online service can guarantee absolute security.

Your choices

You may ask us to access, correct or delete personal information we hold, or withdraw consent for future marketing messages. Some records may be retained where legally required or needed to resolve a project or payment issue.

Children

Our services are intended for businesses and creators and are not directed to children under 13. We do not knowingly collect personal information from children.

Contact us

For privacy questions or requests, email Blackframe.ve@gmail.com.

Policy updates

We may update this policy when our services, tools or legal requirements change. The effective date above shows the latest revision.